Privacy Policy
At Lyra Invest, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our AI-powered investment assistance and wealth management services on our online platform.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Identification Information: Such as your name, date of birth, contact details (e.g., mailing address), and financial identifiers (e.g., bank account details, tax identification numbers) when you register for an account, subscribe to our services, or interact with our support.
- Financial Information: Details regarding your income, assets, liabilities, investment history, risk tolerance, and financial goals, necessary for AI-driven portfolio optimization, personalized investment recommendations, and financial planning.
- Transaction Data: Information about your investment transactions, deposits, and withdrawals conducted through our platforms.
- Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access our site.
- Usage Data: Information about how you use our website and services, such as pages viewed, services accessed, and interaction patterns.
- Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To provide and maintain our AI-powered investment assistance and wealth management services.
- To personalize your experience and deliver tailored investment recommendations and financial planning.
- To process transactions and manage your investment accounts.
- To conduct market analysis, forecasting, and risk assessment to improve our services.
- To communicate with you, respond to inquiries, and provide customer support.
- To monitor and analyze usage and trends to improve the functionality and user experience of our online platform.
- To detect, prevent, and address technical issues and ensure the security of our services.
- To comply with legal and regulatory obligations.
3. Disclosure of Your Information
We may share your information with third parties only in specific circumstances:
- With Service Providers: We may engage third-party companies and individuals to facilitate our services (e.g., data hosting, analytics, payment processing). These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- For Business Transfers: If Lyra Invest is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.
- For Legal Compliance: We may disclose your information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our service.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
4. Data Security
The security of your data is paramount to us. We implement robust technical and organizational measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include encryption, firewalls, and secure server environments. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for satisfying any legal, accounting, or reporting requirements. When assessing retention periods, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
6. Your Data Protection Rights
Depending on your location and applicable privacy laws (such as GDPR), you may have the following rights regarding your personal data:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact information below.
7. Transfers of Data Outside Your Jurisdiction
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using our services, you consent to such transfer of data.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Lyra Invest
789 Bay Street, Suite 200, Toronto, Ontario, M5G 1N8, Canada